Returns and Exchanges


If you’re looking to return or exchange your order for whatever reason, we're here to help! 



  • We offer returns within 30 days of delivery
  • You can return your product for store credit, a different product, or a refund to the original payment method
  • You will be responsible for the return shipping cost
  • Returned items must be new and unused and returned in original packaging

To Initiate a Return

  • Reply to your order confirmation email to request which products you would like to return
  • Print the return shipping label that you will receive by email
  • Send all items back to us using the label provided


  • We will replace items if they arrive defective or damaged, if notified within 30 days
  • For replacements, send us an email at

PearlBar Sonic Toothbrush 1-Year Warranty

  • If your PearlBar Sonic Toothbrush stops working from defects due to faulty materials and workmanship, you are eligible to receive a replacement, as long as proof of purchase is provided within 365 days from date of purchase. To initiate replacement, please email