Returns and Exchanges
Returns
- We offer returns within 30 days of delivery
- You can return your product for store credit, a different product, or a refund to the original payment method
- You will be responsible for the return shipping cost
- Returned items must be new and unused and returned in original packaging
To Initiate a Return
- Reply to your order confirmation email to request which products you would like to return
- Print the return shipping label that you will receive by email
- Send all items back to us using the label provided
Exchanges
- We will replace items if they arrive defective or damaged, if notified within 30 days
- For replacements, send us an email at info@pearlbarshop.com
PearlBar Sonic Toothbrush 1-Year Warranty
- If your PearlBar Sonic Toothbrush stops working from defects due to faulty materials and workmanship, you are eligible to receive a replacement, as long as proof of purchase is provided within 365 days from date of purchase. To initiate replacement, please email info@pearlbarshop.com.